FAQs

How long will it take to receive my order?

As our pieces are handmade to order in our Australian studio, please allow time for
production. 

Production time starts from 2-4 weeks, depending on your order. You can find estimated production times on each product page. It may take less time, we like to manage expectations in case of demand.

I need my order urgently, can I request it is made as an express service?

If you require your order urgently, don't hesitate to get in touch with us with all of the necessary details and we will do our best to accommodate your request.

Can I change my order details after it has been placed?

We aim to process orders as quickly as possible, but if you need to modify or cancel your order, be sure to get in touch with us immediately. We'll do our best to accommodate your request.

What payment methods do you accept?

We accept all major credit cards, as well as Google Pay and Apple Pay.

Please note that Afterpay is only available for Australian customers and will be processed in AUD.